Dental Front Office Training That Builds Confident, High-Performing Teams

Train your entire front office team in one platform. Phones, scheduling, insurance, case acceptance, and practice management. Starting at $49/month for up to 25 team members.

Get Your Free Dental Team Training Starter Kit

Get three practical resources to help your dental practice hire smarter, train new employees, and improve patient phone conversations.

Your Starter Kit is just a preview of the training available inside Front Office Academy.

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Get Instant Access to Your Free Training Starter Kit

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Which role best describes you? (Select all that apply)

Receptionist

Insurance & Billing

Treatment Coordinator

Dental Assistant

Office Manager

Regional Manager

Owner / Dentist

Hygienist

Are you responsible for choosing or managing training for your dental team?

Yes

I help influence training decisions

Dental Office Training, Led by Industry Experts

Front Office Academy is led by Dr. Mark Costes, Dr. Addison Killeen, Sydney Robinson, and a team of dental industry leaders. Together they have helped thousands of practices improve case acceptance, streamline scheduling, and build stronger front office teams. Your team gets the same practical training top dental practices rely on every day.

Simplified Training

No day-long seminars. No information overload. FOA delivers bite-sized video lessons your front office team can complete between patients. Each dental front office course covers the systems, scripts, and processes your team needs, from answering new patient calls to presenting treatment plans with confidence.

Dental Office Training for Every Role on Your Team

Whether you’re onboarding a new dental receptionist or developing your office manager into a stronger leader, FOA has role-specific training for every position on your team.

Receptionist: Phone skills, new patient call conversion, and check-in protocols.
Scheduling Coordinator: Productive scheduling, reducing cancellations, filling openings.
Treatment Coordinator: Case acceptance training that helps patients say yes with confidence.
Insurance & Billing: Verification, claims, collections, and dental insurance billing training.
Office Manager: Leadership, KPI tracking, hiring, and dental office manager training.
Regional Manager: Multi-location oversight and standardizing SOPs across practices.
Dental Assistant: Chairside efficiency, patient communication, and clinical workflow.
Dental Hygienist: Perio protocols, patient education, and care retention systems.

Start Your Dental Team Training in Three Simple Steps

Start with One Membership

A single membership at $49 a month for DSN members or $179 a month for non-members.

Create Your Account

Fill out our simple application to get started inside of Front Office Academy.

Add Team Members

Give up to 25 team members their own account and begin training immediately.

From Rookie to Rockstar

Whether your team is brand new to dentistry or ready to level up, FOA’s online dental office training gives them a clear path. On-demand video courses, downloadable SOPs, scripts, and checklists help your front desk handle phones, scheduling, insurance, and case presentation with confidence.

What Dental Teams Are Saying About FOA

Front Office Academy is the ultimate resource for dental office teams. It's not only perfect for training new staff but also invaluable for enhancing the skills of your existing team. The dental profession is full of specialized terms and acronyms that can be overwhelming for newcomers, something we often take for granted. FOA makes navigating this complex world straightforward, helping us tackle the big challenges with ease!

Today, something amazing happened. We finished up our work 10 minutes early on a Friday, and instead of my assistants rushing out the door, they were all eagerly gathered around their computers, diving into FOA training. It's incredible to see their self-motivation and dedication to learning—it truly reflects the value and impact that FOA brings to our team!"

We have successfully used FOA to train individuals who are new to the dentistry field. Although we haven't been utilizing it for very long, the results so far have been quite promising. It’s proving to be an invaluable resource for effectively integrating non-dental professionals into our practice. We're genuinely excited about the potential it holds for our team’s growth and development.